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Privacy Policy

Effective Date: March 5, 2025

Jurisdiction: State of California

Welcome to AllesGoodMarket, an eCommerce marketplace operated by 5 Dimensions Media LLC, specializing in Traditional Chinese Medicine (TCM) and holistic wellness products and services. This Privacy Policy explains how we collect, use, protect, and share your personal information when you visit our platform. By using AllesGoodMarket, you agree to the terms outlined in this Privacy Policy.

 

1. Information We Collect

When you use AllesGoodMarket, we may collect the following types of personal data:

A. Information You Provide Directly

  • Name, email address, shipping and billing address, phone number.
  • Payment details (processed securely through third-party payment gateways).
  • Account credentials (if you create an account).
  • Communications with customer service.

B. Information Collected Automatically

  • Device Information: IP address, browser type, operating system.
  • Usage Data: Pages visited, time spent on the site, and interactions with our platform.
  • Cookies and Tracking Technologies: To enhance user experience and for analytics purposes.

C. Information from Third Parties

  • Payment processors provide transaction verification (we do not store credit/debit card details).
  • Merchants may provide order fulfillment updates.

 

2. How We Use Your Information

We use your personal information to:

  • Process and fulfill orders, payments, and returns.
  • Provide customer support and respond to inquiries.
  • Send order confirmations, shipping updates, and promotional emails (if opted-in).
  • Improve the functionality and security of our platform.
  • Comply with legal and regulatory requirements.

 

3. How We Share Your Information

We do not sell or rent your personal information. However, we may share your data in the following cases:

A. With Merchants

  • Your name, shipping details, and contact information are shared only with the merchant fulfilling your order.

B. With Service Providers

  • Payment processors and fraud prevention services.
  • Shipping and logistics providers (for order tracking and delivery).
  • IT service providers for security and platform management.

C. Legal Compliance & Security

We may disclose information if required by law, court order, or to protect the rights, safety, and security of our platform, users, and partners.

 

4. Data Retention & Security

  • We retain your data only as long as necessary for legal, business, and operational purposes.
  • We implement industry-standard security measures to protect your data, including encryption and secure server access.
  • Despite our security measures, no online platform is 100% secure. Users are responsible for protecting their account credentials.

 

5. Your Privacy Rights (California Residents – CCPA Compliance)

Under the California Consumer Privacy Act (CCPA), California residents have the following rights:

  • Right to Know: You may request details about the personal data we collect and how it is used.
  • Right to Delete: You can request that we delete your personal data, subject to exceptions.
  • Right to Opt-Out: You can opt out of data sharing for advertising purposes.
  • Right to Non-Discrimination: You will not be denied services or experience unfair treatment for exercising your privacy rights.

To exercise your rights, please contact us at support@allesgoodmarket.com with the subject "CCPA Request"

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